All help topicsCustomers & Leads

What do I do with junk or spam messages?

Every public contact form gets some junk. When one comes in, open it in the Leads tab and mark it Not a fit.

That drops it out of your "needs callback" view, so your real list stays clean.

Don't panic and start deleting. Junk is normal. It doesn't hurt your website, and it doesn't hurt where you stand on Google.

If the same junk floods in over and over, tell the support team. Use the Need help? link at the top of your site editor.

Why this matters

A clean lead list means the real customers are easy to spot. Marking junk Not a fit keeps your callbacks focused on the people who actually want work.

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