You change this in the SMS Alerts tab — the same tab as your text alerts. In the left menu, under the Customers heading, click SMS Alerts.
- Turn on email alerts.
- Edit the list of email addresses there.
You can add more than one address. That way you and the office both get every new lead, for example.
After you change it, send a test lead from your Dashboard to confirm the new address gets the email. If it doesn't show up, check the spam folder.
Why this matters
An alert that goes to the wrong inbox is a missed job. Getting the address right, then testing it, makes sure new leads land where someone will see them.
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