Appointments are handled in the Bookings tab, under the Customers heading in the left menu.
If you don't see Bookings in the menu, it isn't turned on for your account. Ask the support team and they can turn it on. You'll find the Need help? link at the top of your site editor.
Once it's on, you set which days and hours you take appointments. Customers can then pick from the times you allow.
Booked appointments show up in a list. Each one shows the customer, the service they picked, and the time.
For each appointment you can mark it Confirmed, Completed, or Cancelled, so your list always matches your real day.
Why this matters
Letting people book themselves saves you phone tag and fills your calendar even after hours, when you can't pick up the phone.
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