The moment someone fills out your form, their name, their contact info, and their message land in your Leads tab. You'll find that tab in the left menu under the Customers heading.
That happens right away. You don't have to check email or refresh anything.
If you've turned on text alerts, a text goes to your phone the second it happens. You set that up in the SMS Alerts tab. Email alerts work the same way if you've turned those on.
Call back fast. Most customers hire the first company that answers, so the sooner you reach out, the more jobs you win.
Why this matters
A form is only worth something if you act on it. Getting the message the instant it comes in is what turns a website visitor into a paying customer.
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