You can cancel on your account page.
- Log in to your account page.
- Open the My bill section.
- Click manage billing and cancel there.
You can also ask the support team to cancel for you. Click Get help on your account page.
Here's the honest part. After you cancel, your website comes down. Customers can't find it, and no new work comes in from it.
If you're thinking of leaving because something isn't working, talk to support first. Most problems are fixable, and it costs you nothing to ask.
Why this matters
Your website is a way customers find you. Before you turn it off, it's worth one call to see if the real problem can be solved.
Can't find your answer?
Ask a real person. Tell us what you were trying to do and we'll sort it out with you.